
Our KOMAX Business Systems Team
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History
KOMAX Business Systems is a West Virginia owned and operated LLC founded in 1999. We service Southern West Virginia, Eastern Kentucky, Southern Ohio and Western Virginia from our main office located on 500 D Street in South Charleston, WV.
Awards
Elite Dealer Award KOMAX is the first and only West Virginia company to be awarded “Elite Dealer” status by Office Dealer Magazine. Office Dealer recognizes a few “Elite Dealers” based on exemplary sales and service performance, as well as their performance as corporate citizens in giving back to the community. We are proud to be considered the “best of the best in the office products reseller community”.
Why We Consider KOMAX Business Systems Elite:
Plug-ins. KOMAX hammered out a deal with ACDI Energy Services to offer customers electric vehicle (EV) chargers, an area that offers significant net-new opportunities.
Big fish. One of the top deals of the past year saw KOMAX forge an agreement with a new large account, which included more than 50 copiers and 150 printers.
Service excellence. KOMAX boasts an average service response time of two and a half working hours. The dealer also has a dedicated customer support representative who provides training on all equipment and solutions at no cost to the client.
Tee time. The dealer hosted its 19th annual Make-A-Wish Charity Golf Tournament. To date, more than $250,000 has been raised to fulfill the wishes of local children who face life-threatening illnesses.
Pro-Tech Service Award
THE PRO-TECH PROMISE.
Service, Support and Satisfaction – Second to None. The Pro-Tech Service Award recognizes those Konica Minolta dealers who have demonstrated an exceptional commitment to customer support and satisfaction. The Pro-Tech Service standard is challenging – and the evaluation procedure is rigorous and far-reaching.
Every element of the service operation is scrutinized, including technical expertise, inventory control, dispatch systems, management skills and customer satisfaction. This rigid standard is the reason our Pro-Tech Award has become such a powerful symbol of dedication and proficiency. Attaining Pro-Tech certification and becoming a member of the elite Pro-Tech group is indeed an honor.
EXCELLENCE. COMMITMENT. CONFIDENCE.
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Our Team
KOMAX Business Systems offers one of the most experienced and successful Office Equipment teams in Southern West Virginia. Perhaps it is because we approach our mission as a consultative practice rather than to merely sell office equipment. We understand that the proper office equipment is vital to your business and we are committed to providing total solutions.
Technical Team
Sales Representatives
Support Team
Mission Statement
KOMAX Business Systems is dedicated to always exceeding the expectations of our customers. We will always be reliable, flexible, and solution-oriented in addressing the needs of our customers. Respect and professionalism will always be paramount in relations with our customers, employees, vendors, and our business partners.
We will encourage balance between work and family. KOMAX will strive to succeed through creative, ethical, and well-focused management. We intend to complement our community and our world.